zz66 Privacy Policy

This privacy policy applies to all users of the zz66 platform. By using zz66's website, mobile application, and other digital services, you are considered to have agreed to the terms of this policy.

This document should be read together with our Terms and Conditions, as both documents together form the complete framework of the agreement between you and zz66. If you disagree with any part of this policy, please refrain from using our services.

zz66 is committed to providing a safe and transparent online gaming experience for Bangladeshi users. Our responsibility towards your personal information is reflected in every section of this policy.

zz66 collects only the information that is directly necessary to operate the service. Below is a description of the different types of information collected.

2.1 Information Provided at Registration

We collect the information you provide when opening an account. This includes:

• Full name and date of birth
• Email address and mobile number
• National ID details (for identity verification)
• Username and password chosen by the user

2.2 Transaction Information

During deposit and withdrawal processes, we keep records of the transaction amount, method (bKash, Nagad, Rocket, Upay), and date and time. Sensitive details such as bank account or card numbers are never stored on our own servers — they remain within the secure infrastructure of the relevant payment provider.

2.3 Automatically Collected Information

When you use our site or app, certain technical information is recorded automatically:

• IP address and device type
• Browser and operating system information
• Time spent on the site and list of pages visited
• Session cookie and log file data

2.4 Information Provided to Support

When you contact our support team via live chat or email, a record of that conversation may be kept to improve service quality.

zz66 uses collected information for specific and limited purposes. This information is not used for any unauthorized or unrelated purpose.

3.1 Identity Verification and Account Management

After a new account is opened, the information provided is used to confirm your identity and keep the account active and secure. This is an essential step in preventing fraud and unauthorized access.

3.2 Payment Processing

Transaction information is used to correctly complete deposit and withdrawal requests. This information must be verified for deposits of a minimum of ৳500 and withdrawals of ৳800.

3.3 Service Improvement and Personalization

By analyzing your gaming preferences and activity patterns, we work to provide a more relevant experience. This makes it easier to show new games or offers that match your preferences.

3.4 Security and Fraud Prevention

Our security team reviews collected information to detect unusual transactions or suspicious activity. This helps protect your account and stored funds.

3.5 Communication and Support

Your contact information is used to send important account notifications, transaction confirmations, and support responses.

zz66 has adopted industry-standard technical measures to protect your information.

4.1 Encryption and Secure Connection

Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between the website and your device secure. This prevents third parties from intercepting any information.

4.2 Retention Period

Information is retained for as long as your account remains active. Even after an account is closed, transaction history may be kept for a defined period in accordance with financial record-keeping regulations.

4.3 Access Control

Only authorized staff may access information necessary for their specific responsibilities. All staff are trained on data protection and are bound by confidentiality agreements.

4.4 Response to a Data Breach

Should a data security incident occur for any reason, affected users will be notified as quickly as possible and immediate steps will be taken to limit the damage.

zz66 does not sell or share your personal information for commercial purposes. However, limited information may be shared with third parties in specific cases necessary to operate the service.

5.1 Payment Service Providers

Necessary information is shared with mobile financial services such as bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals. This information is used solely to carry out the relevant transaction.

5.2 Technology and Service Partners

Technology providers that assist in operating the platform may access certain information on a limited, contractual basis. All of them have confidentiality agreements in place.

5.3 Legal Obligations

If disclosure of information is required under a valid legal order or regulatory directive, the information will be provided in compliance with the law.

5.4 Business Restructuring

In the event of a company merger or acquisition, information may be transferred after notifying users in advance and within the scope of this policy.

Cookies are small data files stored in your browser that help improve your experience using the site.

6.1 Essential Cookies

These cookies are necessary for maintaining login sessions and ensuring security. Without them, core site functions cannot be completed.

6.2 Functional Cookies

These cookies are used to remember your preferred language, display settings, and other personalized preferences.

6.3 Analytical Cookies

Anonymous usage data is collected to understand which parts of the site are used most. This information is used to improve service quality and is not linked to any individual.

6.4 Cookie Controls

You can disable cookies from your browser settings, though doing so may limit some features of the site.

As a zz66 user, you have certain important rights over your own information.

7.1 Right to Access Information

You may request a copy of the information we hold about you at any time. This request can be made through the support team.

7.2 Right to Correct Information

If any information held in your account is incorrect or incomplete, you may submit a request to have it corrected.

7.3 Right to Delete Your Account

You may request to close your account if you wish. However, certain information may need to be retained for a defined period in accordance with financial record-keeping regulations.

7.4 Right to Opt Out of Marketing Communications

If you wish to stop receiving promotional messages, you can easily change this preference through your account settings or via the support team.

Our Responsible Gaming policy also contains detailed information about options to protect yourself, such as setting limits or temporarily suspending your account.

All zz66 services are for users aged 21 and above only. Registration and participation by minors is strictly prohibited.

Age is verified at the time of registration, and additional identification may be requested in suspicious cases. If a minor's account is identified, it will be closed immediately and the associated information will be deleted.

Our FAQ section has answers to frequently asked questions about the account verification process and age confirmation.

This privacy policy may be revised from time to time in line with the expansion of services or technological changes.

If significant changes are made, you will be notified by email to your registered address or through a direct notice on the platform. Continued use of the site after any changes will be taken as your acceptance of the updated policy.

The "Last Updated" date at the top of this page always indicates the date of the current version of the policy. If you wish to view an older version, please contact the support team.

If you have any questions or concerns about this privacy policy, our support team is available seven days a week, twenty-four hours a day. Support is available in both Bangla and English.

For direct contact, you can speak with our team via live chat or email. Providing your account number and a brief description will help us respond faster.

For full company details and contact information regarding zz66 services, account management, or any other matter, visit our About Us page.